Privacy Policy mdLEARNING Limited
1 Privacy Policy mdLEARNING Limited
Publication Date: March 2025
Review Date: March 2026 Privacy Policy
Last Updated: March 2025
1. Introduction mdLEARNING LIMITED ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, enroll in our tutoring programs, or use our online courses. By using our website and services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.
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2. Information We Collect We may collect the following types of information:
A. Personal Information You Provide to Us When you sign up for our tutoring services, online courses, or contact us, you may provide:
• Full name
• Email address
• Home address
• Phone number (if provided)
• Payment details (processed securely by third-party payment providers; we do not store payment details)
• Student information (such as year group, exam board, or areas of difficulty)
• Emergency contact information
B. Automatically Collected Information When you visit our website, we may collect:
• IP address
• Device type and browser information
• Pages visited and time spent on our site
• Cookies and tracking technologies (see Section 7)
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3. How We Use Your Information We use your personal information for the following purposes:
• Providing Tutoring Services – To deliver group tutoring, 1:1 tutoring, and online courses.
• Processing Payments – To securely handle transactions for our services.
• Communication – To send important updates, respond to inquiries, and provide support.
• Marketing & Promotions – If you opt-in, we may send you revision tips, offers, and resources.
• Website Analytics – To understand how users interact with our site and improve the experience.
• We will never sell, rent, or share your personal information with third parties for marketing purposes.
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4. How We Protect Your Data We take data security seriously and use industry-standard measures to protect your personal information, including: Secure SSL encryption on our website to protect sensitive information. Limited access – Only necessary personnel can access your data. Trusted third-party services for secure payment processing (e.g., Stripe). However, no online system is 100% secure. If you suspect a data breach, please contact us immediately.
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5. Your Rights Under GDPR (for UK & EU Users) • If you are located in the UK or EU, you have rights regarding your personal data, including: • Right to Access – You can request a copy of the data we hold about you. • Right to Correction – You can request updates to inaccurate or incomplete data. • Right to Deletion – You can request that we delete your data (subject to legal obligations). • Right to Object – You can opt out of marketing communications at any time. • Right to Data Portability – You can request your data in a structured format. To exercise any of these rights, please contact us at [email protected].
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6. Data Retention We retain personal information for as long as necessary to provide our services and comply with legal obligations. • Student data is kept for up to 1 year after course completion unless requested otherwise. • Payment records are kept for tax and accounting purposes as required by law.
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7. Cookies & Tracking Technologies We use cookies to improve user experience and track website analytics. You can manage or disable cookies in your browser settings.
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8. Third-Party Services We use third-party platforms for:
• Payments – Stripe
• Email marketing – If you subscribe to our newsletter, we use a trusted email service, ExpertSpace.io
• Analytics – Google Analytics or similar tools help us understand website traffic.
These third parties have their own privacy policies, and we encourage you to review them.
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9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email.
Nicole Daniels (Owner & Tutor, mdLEARNING)
